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Carla Thompson is the Etiquette Consultant for Good-Natured Life. She received certification in Etiquette from the prestigious American School of Protocol in Atlanta, Georgia. Carla holds a Bachelor of Science in Fashion Merchandising from Florida A&M University, and a Master’s degree in Educational Administration from Nova Southeastern University. 

Carla W. Thompson

Etiquette Topics:

Keynote - "Mastering the Art of Business Dining Etiquette"

In this engaging and informative keynote, attendees will learn the importance of proper dining etiquette in professional settings. From business lunches to formal dinners, mastering the art of dining etiquette can make a lasting impression on colleagues,. This keynote assists attendees with achieving optimal professionalism and comfort in a dining environment.


Key Takeaways:


  • Participants will learn table manners and how to use china, silverware, and glassware.


  • Participants will learn conversation starters and relationship building strategies for dining settings.

  • Participants will learn how to navigate tricky dining situations gracefully.

Workshop - "Techno-Etiquette"

As our world becomes more digitized, it is necessary to understand how to showcase our professionalism even through technological devices. This workshop focuses on teaching participants the proper etiquette and best practices when using technology in various settings.

Key Takeaways:

  • Participants will learn key standards of communication when utilizing electronic devices including emailing, messaging, and social media.

  • Participants will learn understand the importance of etiquette and techno-etiquette.

  • Participants will learn how to navigate the digital world responsibly and politely.

She is a 30 - year veteran of teaching and administration, having retired from Duval County Public Schools.

Carla is a member of the Continental Societies, Inc., Jacksonville Chapter, a national organization that supports disadvantaged children. She serves as its Southeastern Regional Director where she oversees members in Alabama, Florida, and Georgia.


Through her leadership with the Continental Societies and as an Etiquette Specialist for Good-Natured Life, she has worked with numerous schools, colleges, universities, and organizations across the country.

Carla is passionate about helping others achieve their goals through refinement of etiquette skills.

 "Carla's workshop was very effective in helping us comprehend the importance of professionalism and etiquette. Also, it was very engaging."

Participant - California Lutheran University

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